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Residential Tenancy Dispute Resolution Service (RTDRS)
https://www.alberta.ca/residential-tenancy-dispute-resolution-service.aspx
The Residential Tenancy Dispute Resolution Service (RTDRS) is a quasi-judicial tribunal that offers landlords and tenants a method of resolving disputes under the jurisdiction of the Residential Tenancies Act and the Mobile Home Sites Tenancies Act without going to court.